Terms and Conditions

At Konbiniya we strive to give you the best products available. We will make sure the best before date has not past. If we make a mistake, please let us know. Note that some items: snacks, candy etc,. may only have a month or two to expiry after opening a package. Items that are used over a longer period such as mayonnaise or soy sauce will have a longer expiry period.   

We try to have the most recent picture of the products on our website but some items change packaging often or have multiple packaging depending on the intended country of sale.  As packages change so to do the sizes and again we try to have the most recent size but there may be times when the size is smaller than stated on our online store.  We appreciate your understanding. 

In case a product you ordered is out of stock, we will contact you immediately to arrange a substitute or a refund for that product. If this product is arriving soon, we will ask if you want to wait for the product before we ship. 

Once your order is shipped, there is no refund, return or exchange on any of our products.

Prices in store and online may be different.

Thank you for shopping at Konbiniya Online Store!